This is now my 3rd complaint for the same problem. I have tried to 'update' my U Count rewards online, called the call center etc. On my previous HP complaint a lady called me in early Jan 2014 to "update" all my details so I can actually redeem my points. WHAT A SURPRISE when I actually ...
I visited your store, on a mission to stock-up my make-up supplies, as I will be moving abroad for the next year. A lady by the name of Cynthia, patiently helped me to pick and choose between various different brands, as my favourite brand of make-up (Essence) is no longer being stocked at Clicks ...
I would like to comment on the poor level of customer service faced by myself on many occasions at the Nandos, Cresta shopping centre in Randburg. There seems to be an issue when customers like myself experience that take away orders are not packed according to the purchase. In the past I've had to ...
Woolworths does not accept early payments on store card accounts. Yet, if customers are a mere 3 days late with payment we are reported to the credit bureau. Not even a phone call reminder to pay or warning that you will be reported. SIS!!! WILL BE CLOSING MY WOOLWORTH'S ACCOUNT Disgusting customer ...
A big THANK YOU to Gilbert for going the extra mile for me (client). after being so frustrated shopping around looking for my fiance's shoes that we liked at clearwater mall and campus square but couldn't find the size, (campus square couldn't check with other branches due to not having the shoes ...
I took a cellphone in to the Vodacare branch at Cresta Centre on the 21st August 2013. The phone was booked in for repairs. I received an SMS the next day with my job number, and another on the 26th August to say that the phone is currently in the repair process. Since then, I have had no further ...