Today I sent the 15th email to [Email Removed] I also called the Call centre twice and get no feedback, I just get told they will get back to me, today I called and asked to speak to a manager I was put on hold for over 10 minutes!!! I am struggling to do my work if I only have EDGA coverage in an ...
It is now a year that we are struggeling to get a response out of MTN to help with no, or bad signals and no or bad internet. Mr Mojalefa Mokoena as well as "Patrick" from the coverage dept promised to send technicians to our area., but it just stay at promisses. Our free minutes build up ...
I have not had internet since 27 November 2012. After numerous complaints to MTN coverage call centre and even here on Hello Peter, I don't know what else to do. MTN are either unable to fix my issue or just don't want to. Initially the 3G on our tower in the area was blamed, but in December that ...
I have 3 contracts that all use MTN as well as 1 prepaid. I have been struggling to get the coverage problem solved since 25/01/2013. Various calls made. Various e-mails sent. My son cannot do school projects because of the modem not working. I was told by an Altech Autopage employee that I need to ...
Hi Please see my ticket looged with ref: 0050150 No feedback and its a month Can you care Less??? i still have not have my solution sorted out. and MTN still do not provide me with a working service and network but you want payment every month??? Cancel my contract and DO NOT CHARGE ME ANYTHING i ...
I logged an issue on Hellopeter about MTN about 3 weeks ago, and got a standard message to say I must log a call (which I already think it terrible service)! I logged the call (0050821), and they promised a response withing 96 working hours, this has passed, and still no response. In the mean time, ...