Dear Zenande Tabata With reference to my complaint, thank you kindly for all your assistance and responses, I received my refund on Friday 31/01/14 as promised. kind regards ...
I would like to commend Megan Martin for what she has done for me as a client. At a point when I was wondering if I am still a valued client to Capitec, she went and proved it over and over again. I wish that all Capitec staff from retail bank staff to call centre staff to even some branch managers ...
I posted a complaint regarding early debit orders from Capitec. I did receive and e-mail from Complaint management, Candice Dawson with explanation on their reasoning and I reported to the e-mail with proof to state my point on the 3 October 2013. I am still waiting for any response on their ...
Good Day I posted a compliant on the 18th of July 2013 about a rescission letter and got feedback from Janine that the agents have been give the mandate to consent to rescission based on the fact that the debt was paid in full and older than 3 years. the reply was send to me via e-mail to contact ...
Good day After much anticipated delay I finally received an answer from Peter, first I would like to apologize to him, as I was out of line get all personal with him, seeing that he was only the message bearer. However the answer was that it boiled down that more is less and less is more, OK? HUH? ...
On 20th December 2012 I wrote a report about how Capitec bank had frozen my account and accused me of (on my statement it says suspected) after I deposited some cash into my account. The following day I received a response from their Complaint Management department. After returning from holiday I ...