How can you expect commercial customers to wait 72 hours for responses or anything to be actioned on our accounts? We have clients that make use of our facilities and we need service... I cannot believe that in the year 2013 you still get away with people having to wait 72 hours for your help!!! ...
I have been struggling for nearly 4 months to obtain a refund from Indwe Commercial. The one empty promise of resolution after the other. I finally sent an email to my consultant on Thursday last week asking for the directors contact details but was contacted by a branch manager on Friday who ...
Clearly Multichoice already has enough business, i have been struggling for 2 weeks to get a commercial contract activated but just meet dead ends. I have phoned sent email countless times and there is just no feedback. I hope there is a new service on the horizon from another provider because ...
From 10/8/2012 ABSA bank decided to charge a monthly levey called "flexi - availability" on my credit balance of my commercial loan account..After a telephonic conversation to my business banking manageress and subsequent emails on 30/10/2012, 7/11/2012, 4/12/2012 & 14/01/2013 i ...
We signed up an insurance policy with Outsurance but cancelled a day later because we had better elsewhere. Firstly We sent a cancellation request via e-mail. No reply or confirmation of cancellation came from Outsurance. We called them and stopped deduction at the bank. 3 weeks later the contacted ...
I had to put in a claim for my smartphone and Charlotte who is only a junior broker was very efficient. She advised on what had to be done and she kept me updating with the progress as while answering all my queries timeously. I know await to see weather i will get the same efficient service from ...