We ordered an item on the menu "Fillet steak rare to med rare -strips on a bed of rocket." We got an over well done burnt steak. We called the chef, she apologised and said she would make another. What arrived next was a medium piece of meat, from what part of the cow we are not sure. It ...
Thank you to all the staff at Protea hotel Clarens we stayed in the hotel the 20th March 2013 and the service we received from all the staff was great. It was my wife''s birthbay and they went all out. Well done team and thank you You will be seeing me shortly and I will recomend you to anybody. ...
We booked in today after a 5 hour trip. We booked a superior deluxe room through [URL Removed] only to find a very crammed and uncomfortable room. Dinner was a comedy of errors. My wife ordered kingklip as mains and I a medium done fillet steak. The food arrived 40 minutes after ordering: steak ...
We stayed at the Protea Hotel in Clarens 30 Dec 2012 - 01 Jan 2013. Although we had a wonderful time at a fantastic destination, we did encounter a problem with regards to the restaurant and I sent a letter to management afterwards. I felt that they dealt with this problem promptly and that they ...