I recently received such excellent service from Musica Claremont, A young girl named Carmen helped me with my 4 DVD purchases. It was old movies and couldn't find it anywhere, she found all 4 DVD's for me and did it with a smile and such professional service that I really appreciated. I wish I ...
So after buying a below par cake from melissas I gave them a ring the very next day, spoke to a manager and explain that the cake we bought was not made correctly. He then told me he will call back in a few minutes and took my details. 3hours went by and I've decided to call back, spoke to a ...
Waited for 20 minutes for drinks and eventually after 20 minutes we were told that they are out of stock. This service is disgusting and unacceptable. Management was pathetic in handling the situation and did not apologise. Moreover, being told that you cannot remove a bottle of wine that you ...
I have just left for an exciting European adventure and decided to use Standard Bank's Euro Travel Wallet as it was what I wanted to use for all my in-store/day-to-day purchases as you get "12 free swipes" per day... allegedly. I arrived in Germany after travelling for 30 hours and was ...
I bought a bedroom suite from lewis. The drawers of the dressing table were without rails and i agreed to take it like that. After purchasing it, i realized why the drawers would not fit. The top of the dressing table were broken and beyond my repair. For 4 months now I battle for Charmaine to pick ...
There is no communication between the call centre and the armed response. When the armed response visits the house and we tell them that all is fine, please have the armed response communicate this to the call centre. Is there any need then for the call centre to call back afterwards and ask if ...