Good day, I am insured via Santam, I had an accident with my vehicle in July 2012 the vehicle was booked in with Carlab Menlyn. I received my vehicle only in September 2012 with the wrong light fitted, battery flat and the cover under the exhaust cable tied. The vehicle was taken back to them to ...
I was involved in a car accident on the 09-07-2013 at 7am on my way to work and my car was written off. i submitted my claim to alexander forbes and two weeks later i find out that my claim was not submitted to the claims department so it delayed my claim by 2 weeks. then i get an email saying they ...
I was diagnosed with cancer and was requested to forward a questionnaire from my doctor as well as reports through to Sanlam Sky, I did this twice and was informed that it was received but I nobody could tell me when my claim will be resolved or how long the process will be. It is now almost two ...
Last week Tuesday we lodged a claim for our vehicle. We notified Miway tha the engine is in two pieces. After completing the report over the phone I received a phone call from Miway - Agent Frances- and was asked if Miway could tow my vehicle to the panel beaters to have the assessor assess my car. ...
My mom is the recipient of one my dad's policies and she submitted all the documents at the beginning of the month. After some initial mishaps she got a phone call on 9 August, yes the public holiday, they have received all the documents and payment will happen soon. and we are still waiting. In ...
Have to complement 1Life and in particular Douglas Gordon (consultant who handled the claim) on outstanding client service. you know generally one has come to expect dismal service when lodging a claim with insurance companies but nothing could be further from the truth as regards the service by ...