I had a bumper bashing and put through a claim last week Monday, i asked that the assessor contact my wife to set up a time when she could have the car assessed. now its a week later and i had to phone the call centre to try and get this resolved, what happened to quick service a week is NOT ...
It seems that no one at the insurence claims side of African Bank are working. I've tried for 3 days to get hold of them, nothing. The phone just rings and rings. When i Call the call centre they just transfer me without trying to assist in any way. I guess the only way to get their attention is to ...
In November 2012 I was involved in a car accident whereby I was rear ended. After the car was repaired and the dust had settled I enquired as to the status of the claim against the defendant's insurance company, including the claim of the excess paid by myself. I do not recall the name of the lady ...
I have a claim being processed with Santam, it was given to Mr Nene. Who requested that I provide documentation for which I did. I sent an e-mail requesting feedback 3 weeks ago for which I have not received any feedback. I have tried to call but the phone just rings with no answer. I sent another ...
Had a loan with FNB and lost my job, have been trying to get them assist me in getting it paid off as was retrenched from April and no success. till was given the claims call centre number which I spoke with different people whom so rude and not helpfull all they wanted was their moeny or get me ...
This serves to warn anyone even considering getting a policy with Outsurance. After lodging a claim recently I was completely dumbfounded by the poor service and approach of the company. We were hounded, interrogated, groundless allegations made and intimidated. Eventually after an arduous month of ...