I called the call centre to ask about the chronic benefit and where should I mail the script to, I was told to mail the prescription to health [Email Removed] and they will contact us with two -three days, it was about 3weeks backs until recent, I then called again and the agent I spoke to told me ...
Im amazed at Discovery's business-mind outlook. The last time i checked, i was paying for a TOP medical aid who would help me in times when your health is at risk, moreso that of an unborn baby. After days and weeks of escalating a chronic application for Gestational Diabetes, Discovery had ...
In June I was taken to the MediCross because of heart problems (heart rate was 217). Test were done on the day (at MediCross and at Cardiologist) and the next day (blood test) (was not in hospital). I was diagnosed with a heart condition (Supraventrical Tachycardia (i47). All the costs were ...
IF YOU WERE CONSIDERING DISCOVERY AS AN OPTION FOR MEDICAL AID THINK TWICE So I join Discovery health in the belief that they are reputable customer centric company only to find out its quite the opposite!! A word of advice to those thinking to leave their current medical aid and especially those ...
My doctor recently submitted a chronic medication form to Discovery. The claim was denied. Discovery did not have the decency to pick up the phone to explain their decision, instead they chose to send a standard email response "explaining" their decision. The response was horrendously ...
Hi My cover started on 1 July 2013 with a general waiting period except for PMB's. I went to the doctor to register my Ashtma as a PMB. The dcotor filled in the forms with ICD J45.0 and we submitted it, that evening it was approved, very fast service. When the dcotor billed this it was rejected, i ...