I went for surgery on 14 January 2013 to remove my wisdom teeth. I called Discovery beforehand to let them know and they told me that if I went to a day clinic I would have to pay R2400 upfront and then the rest of the bill would be covered by the medical aid. They said that they would pay it from ...
Could you please ensure that the people in the call centre is proficient in the language they prefer to speak. It is very frustrating to communicate to someone, at a company that is supposed to deliver a professional service, that cannot communicate properly. If they sound so stupid on the other ...
We treated a child in the hospital for a PMB condition where the Dr said that the child must be admitted and treated for her chest. The medical aid refused to give authorisation stating they wanted a clinical history from the Dr before providing authorisation. We sent through the clinical history ...
I have received a call from Trudon already now in Jan 2013 to confirm my advertising for 2014 (blimey a bit early) The real stunner though is that i am told my mobi-site advert is going up from R 45-00 per month to a whopping R 330-00 per month and this is effective immediately. (never heard of ...
My wife bought me a watch during December 2012. The strap for the watch was too small, and we went back to Galaxy & Co in Centurion mall on the 26th of December 2012. The watch was taken by the person behind the till and we were given a repair slip as proof that they have the watch. A Galaxy ...
I tried to make a booking for my car for last week but BMW couldn't help because they were fully booked. Then I took it in because I didn't want to drive my car like it was.it kept losing power. I booked it inane asked BMW to give me a dedicated day for this week if they don't get to it. They told ...