Mtn network and service is the worst in South Africa and Africa lost R1100 worth of airtime to a company that makes millions of Rands will never do business with a company like this, mtn has no customer service. ...
I applied for a contract on the 13 April 2013 saying it was approved, the next day i got a call for my banking detail, which i provided. i waited for a week with no responce until 15 April saying my credit card details were incorrect, the same day i provided the details and on the 18 April 2013 ...
On 1/3 I placed an online order for a new contract and phone. On 4/3 as I had not been contacted yet I phoned and spoke to Dumela who assured me that the colour and model phone was in stock and that I would receive my phone in 3-5 days? Again this did not happen and I spent the entire day yesterday ...
So i had an account with cell c since 2007. Was going fine until i was due for an upgrade. i had never, till this day recieved a statement from them and i called numerous times and ive been into the stores to query what is going on and what is my balance and i was informed by many diff people that ...
It's not often that one has a complicated issue and when you call the call center that you only need to explain yourself once. Yes I only needed to explain myself once with regards to my situation and then to top it off the response was clear and concise and the action decided upon was immediately ...
After one month i was told if i upgrade ill lost my airtime, but what mtn fail to realise when i upgraded i was not told i'll lost my airtime, as i had about R1100.00 worth of airtime and if i was told i wouldn't have upgraded. I'll be mad to lost so much air time. Thanks for the very poor ...