I received the Nokia lumia the 25/11/2013 and sim still blocked after making several calls and escalated twice by the 07/12/2013 but still no feedback from cell c direct. I Phoned Customer services again spoke to Agent and informed her of my frustration and she escalated the query and promised me ...
Dear Sir/Madam, I upgraded to change from my legacy Cellular contract to the Straight-Up contract. Then received the Nokia Lumia 520. When I wanted to insert my sim card from the current phone, I realised that I required a micro sim card. This was never delivered with my new Lumia 520. So I logged ...
We changed our banking details 3 months ago, since then I've been trying to change our details with Cell C for the account to be debited, my husband is the account holder but they work away so he don't have access to a phone to get in contact with Cell C, every month I am struggling to get the ...
I wrote a complaint on the 13/11/13 about accounts being opened on my name which were falsified. I received a call from Danielle whom requested i send her an affidavit. I have taken the time to go to the SAPS and send it to her but she has not responded to me. I was also assured by the retention ...
I was given a phone on the 21/11/13 without a simcard. I called on the 26/11/13 and spoke to Nomonde Thenda. She advised that there was a mistake and she has put the order through for my simcard. This didn't take place as it was only placed today. The service that I am receiving is pathetic. I am ...
About 2 weeks ago i get a call from cell c direct regarding a promotion they are offering me. i however didnt want a new phone so i asked the lady if i qualify for a samsung tab 3 which she than informs me that i do qualify for a samsung tab3 with an additional data sim card and will send my ...