Standard Bank offered me an upgrade to a gold card since I have a cheque account. It was a package and there is no annual card fee as advertised. However I was charged the annual card fee. I called the centre and e-mailed as well to request that this amount together with the interest be reversed. I ...
In February, due to being dissatisfied with Standard Bank - i closed my cheque account, & contacted the card division to provide them with my FNB account details in order for them to debit this account for my Std Bank credit card monthly payments. I was advised my payment will come off of this ...
On Sunday evening i have sent an email to Absa Card Division to obtain a settlement (CLOSURE) figure from the bank. I have received an automated email advising same will be attended to within 48 hours. With no response (Telephonic or per email), a second request was sent after waiting 48 hours. Yet ...
This issue started after i had made my last payment with Sterling debtors, where they notified me of an amount of money i had in credit (R800) of which i had to follow up with Standard bank and have done so numerous times. On the 9th of April i got a call from Maline Mabula explaining to me that ...
Since Sept 2012, this has not been resolved. Received a new credit report, and according to Standardbank Card I am 8 payments behind... According to the feedback I received on Hello Peter it would have been sent to the legal department (card division) ...
In January 2013, I informed Standard Bank card division of an unauthorised transaction (dated 16/11/2012) on my garage card. I requested the bank to reverse the transaction. Instead, I was charged a further R55-00 for voucher retrieval (I did not request the voucher because I keep meticulous ...