My policy was updated after a year and due to unhappiness of the increase in the policy in certain areas, I sent an email to Miway on Sunday evening. Teboho Maphela phoned back yesterday (Wednesday 9 October 2013) and without any problems, he helped me get the policy to my liking. He really did go ...
In January 2013 i took out a policy through fnb insurance brokers and was informed a month ago that the policy is being moved to Auto and general with a hefty premium increase, 65% to be exact. I now received another notification that it will be going up by a further 100%!!!. Are they flipping ...
I'm a third party involved in an accident with an outsurance client. Since the accident i was informed that outsurance only works through two panelbeaters in kimberley. I was given the appropriate paper work to fill in and fax through, after doing this i never heard back from them. After hearing ...
In 2013/07 my father's car was written off. Santam has offered pay out the retail value. The policy schedule shows an Insured Amount. Nowhere in the schedule is it further mentioned that if an event were to happen resulting in a total loss any other amount but this "Insured Amount" will ...
On the 11th July 2013, I reported a claim to Standard Bank insurance as my car caught fire. I was told to wait for 30 days as this was their turnaround time to follow up on my claim. The Assessors were dispatched to assess the damages of my vehicle on the 18 July 2013. I called my Insurance on the ...
This occurred about 2 years ago. Approximately 2 km away from my flat my car broke down and I had to call Outsurance to assist me with car tow away so that I could repair the car. I am new to Cape Town and very unfamiliar with the city and advised this to the call agent who asked me to accompany ...