Hi Perhaps you need to do some training when it comes to managing expectations. Its Marketing/Customer service 101, people don't mind delays if you keep them informed. I was informed yesterday that my new laptop would be delivered on the 11th October 2012 between 09h00 and 15h00, I became skeptical ...
After being throttled by MWEB, I asked for the policy detailing how the throttling is implemented and lifted. I asked for specifics for their vague statements of "standard usage" and asked them to quantify what was considered "standard" or "non-standard" usage. I was ...
I called the call centre in respect of a claim today, I barely put the phone down and I received a sms that payment has been made into my account. I have never received feedback so quick in my life. Now that I call 100% excellent service. Thank you so much Robyn Fynn you are a star!! ...
Firstly, I must start of by Complimenting on the awesome manner in which you can Apply for a Phone from Cell C (Online), however I just wish that the People who work at this Company could live up to the Standard of Their "Automated" Machines... After placing a Contract Order through, I ...
I returned a faulty DVD and within days I was sent a replacement free of charge. No fuss, no bother. How refreshing. ...
Hiermee wil ek net baie dankie se vir die professionele manier waarop Retief Transport ons trek vanaf Wellington na Bonnievale hanteer het. Jou hele span mense het hul uiterste bes gedoen om behulpsaam te wees. Dit was so 'n groot hulp vir ons! En al was dit 'n stressvolle tyd, was dit 'n riem ...