I have received my latest account today for January 2014 and the credits as below for R154.82 from our last correspondence do not reflect. Also there are charges of R10.56 for GPRS!!! 0.53 for CALLS and 0.88 for SMS plus 14% vat, which are not correct. We have checked the balances daily on the the ...
Hi there On the 13 Dec 2013 without notification Capitec debited my absa bank account for my loan repayment, this was done prior to the deduction date of the 20th. All my funds were deducted from my absa bank account, i called the Call centre and the consultant then reversed the payment back into ...
My home line stopped working on Saturday. I got an SMS today to say I would be cut off as I haven't paid. However I specifically signed a debit order authorisation with a high limit, to avoid this. I can't call anyone to resolve as my home line doesn't work and the system doesn't allow lodging of ...
I requested to have my debit order date changed to 25th starting Nov 2013.I was informed that there's R350 in arreas, I asked to just change the debit order date as I will pay the arrears amount manually. On the 25th November, the debit that ran was for R350 only. An agent called beginning of Dec ...
I ordered the 40'' full Hd, smart Tv that is 3d and comes with 3D active shutter glasses. I have just received the TV and it is not correct. The tv that was advertised and the TV that i received are different... the TV received does not come with 3D or active shutter glasses. I feel that this is ...
I placed an order on the 6th of January with no delivery as yet on the 13th. The web shows still processing while their delivery policy states "You can expect your order to arrive within five working days". I called their call centre and Christopher acknowledged that something seemed ...