I called Vitality to update my details and change my gym option, a lady by the name of Dimakatso assisted me, i was stunned by her great attitude and patience with me since I had felt bad for not notifying Vitality for changing my contact details. Keep it up! ...
Bankmed call centre agents cannot verify a simple request. Here goes Bankmed sent me a letter PMB Care Plan Authorisation letter for my spouse. I verified the letter and questioned as to why one of the doctors was not listed on the letter as my spouse is on chronic medication. The first call centre ...
Phoned in an order for a substantial amount of sushi the other evening. when we got there, they still had to make the sushi platters. i thought phone orders were supposed to be convenient? ...
I bought a 2 vouchers one for R180 which I did get and one worth R480 via online banking and I still haven't received the R480 destiny spa voucher for two people its been two weeks groupon's call center people saying it does show that I have paid it was gonna get my voucher but I haven't and I ...
I bought a mp3 player thru them. Advertising was completely false! It was meant to be a 4GB mini mp3 player and arrived saying i must buy an SD card for it before i can put any music on it. How can you sell a 4GB anything when it actually has no memory on it at all!? So i returned it within the ...
After purchasing a deal including 'Christmas Gift', I've waited 2 months for the item, finally to be told that I need to pay duties for the item, duties costing 50% of the purchase price. Outside of the item being horrifically late, with absolutely NO communication at all after the purchase, there ...