Bianca Solomons daily tracked my query for a short delivery dispute that I had with Groupon SA recently. She liaised with the supplier and ensured that I was adequately compensated. Her commitment to customer satisfaction is exemplary. ...
This is completely ridiculous that I have to waste R60 airtime to get a hold of a customer service agent and there is still no answer. Your customer service is utterly disappointing! ...
To cut a long story short 4 of us booked return flights from Lanseria to Cape Town for this past weekend. Flying down was not a problem but the flight back was. When we got to the check in counter with over an hour before our flight we were told that the flight was full. We were given two options, ...
Phoned First for Woman to update my person details as I am renting a new house and needed to give them the new address where my car will be park. He was friendly and professional. Wish all the calls to service providers would be like dealing with him. ...
Good day, I took out a policy with Frank to protect myself when I get retrenched one day which happened fast than I thought 10 months down the line. I put in a claim which was accepted but payments will only started 3 months after they approved it. 4 Months AFTER MY retrenchment. I don't know about ...
I spoke to Snethemba Ngidi from CellC on Tuesday, 12 March who helped me to figure out the actual balance I needed to pay to Cell C to settle an old outstanding account I had. The account was, after a lot of fighting last year, closed, as it was MONTHS past it's contract expiry date. Cell C failed ...