I had an issue with my ADSL and reported the matter to Telkom (Cape Town Call Centre l presume). For over a week l was trying to get help for for query under ref 97CWK170413. The agents l dealt with just were not listening to my request for a technician to be called out. Upon blowing a gasket, l ...
When I called the Momentum client service to log the annual check ups that I wanted to do, everything went quite smoothly. However, the woman I spoke to failed to mention that, when I claim back from momentum after the check ups, I need to include my codes (this seems like something really basic to ...
I lodged my call sometime ago and complaint on Hello Peter. If you refer back you will see that I got a response from RCS that everything has been sorted out and everything will be done and be fine. However I even received a call from Diane saying that my previous account which was paid 4 fours ago ...
I signed up for two Mweb uncapped hosting packages a month apart and included in the package is a free domain. After looking at my account a few weeks after signing up, I noticed that they debited my account for R79 (for the domain). I then called them, and said? Then they responded that it was a ...
My mobile phone crashed around Sunday evening 21st April as far as I can tell. I only became aware there was a problem Tuesday morning 23rd April, when people were asking why I had not returned messages/calls. Also I was expecting some critical messages... that never, ever arrived! Or rather, MTN ...
I am so pleased with the excellent service I have received from Allistaire! Right from the start he assisted me in choosing the right course and going through just about everything with me, giving me pro's and cons! He is always available for assistance and has really gone the extra mile and is ...