I have been speaking to nearly every customer care consultant since 2013.12.11. It took Kalahari from then till 2014-01--3 to have the Mellerware Robot 400 Inox stick blender with attachements collected (Order nr 5513367). Then followed another lot of calls to confirm that it had been received ans ...
I paid for a wendy house on 7 Dec 2013. Today is 3 Feb 2014 and it has not been completed. I told them my lease expires end Jan 2014, so I will need to move in by then. I must still have the floors, walls and ceiling lined before I can live in it, but they have not finished the job to date. They ...
I purchased a GOBI E reader for my husband on 18th December 2013 and returned the item on 21st December. My husband did not want it as he actually wanted the kindle, so the package was still in the courier packaging, unopened. It was promptly picked up by the courier company and when I contacted ...
I have been insured with Virgin Money Insurance since March 2012. At the end of January my premiums came to apprx R515. As of 1st February they have rocketed to R773. When I called them they could give me no explanation and were unwilling to discuss any reduction. I cannot understand how my ...
A parcel was sent to my home address from Durban. I was informed that I could expect it to be delivered on Friday 31 January 2014. However, it was not delivered. When I phoned UTI after 08:00 on Monday morning 03 February, they claimed that they attempted to deliver the parcel on Friday. I ...
How many times must I VISIT THE BRANCH. Bearing in mind this was an on-line application. I was in the branch on Friday to deliver documents that had to be faxed in respect of Our Home Loan. Called on Saturday and spoke to a consultant who confirmed all was in order and everything will go through in ...