Good day!!! We had some issues and thanks to Anry, at the Client service Department, all problems were sorted completely hassle-free!!! I do want to congratulate the entire Flexi-club, for all their hard work and dedication. A big CONGRATULATIONS to all the awards and continual great achievements ...
Good day, I am currently at my wits end and don't know how to have my fine removed off the system. I paid KN/80/066861/657 on 11.06.2012 and have forwarded it to the relevant department, now I keep on getting sms's from Payfines, which I have also spoke to, forwarded proof to and confirmed that the ...
On 19/10/2013 I signed a contract with Vodacom Canal Walk for a Sam S4. Two weeks later the phone was booked in for a faulty speaker. The phone was replaced although it was given to us in a pkt, they said it was a new phone. About a week later this phone was booked in as it was giving us network ...
I am not sure who I am more disappointed in... Edgars Canal walk's staff or the customer service line (call centre) who's supposed to address my complaint I lodged on 11 October, relating to service received at CW on 6 October. We stood in the customer service line at CW for more than an hour and ...
I was waiting for someone and the store manager told his supervisor if I'm not here as a customer I should leave the store and wait outside ...
I STEPPED INTO THE CANAL WALK BRANCH AND STOOD AROUND LIKE A DUMB WONDERING WHERE I WAS SUPPOSED TO GO AND WHAT I WAS SUPPOSED TO DO TO GET ATTENTION. THERE WAS NOTHING TO INDICATE WHERE YOU HAD TO QUEUE THREE OTHER PEOPLE WERE ALSO STANDING AROUND AND, I GATHERED, THEY WERE ALSO WAITING TO BE ...