Mohammed was very friendly and assisted me in getting a lower premium on my current policy. Quick and effective and communication received almost immediately. ...
STILL NO RESPONSE REGARDING THIS REFERENCE. POOR SERVICE DOES NOT EXPLAIN THIS ...
I have sent 3 mails to this advisor, 3 to the call center, only getting automated replies. People dont care about customers, they simply hide behind the computer. Maybe this will generate a phone call from Mokgadi Mautla. ...
FAULT ON BUSINESS LINE REPORTED 26.01.2013, GOT SMS WITH REF NO. TODAY IS 30.01.2013, NO FEEDBACK FORTHCOMING. THIS IS A BUSINESS LINE. SERVICE IS PATHETIC, WHEN YOU PHONE CALL CNTR, YOU GET PUSHED FROM PILLAR TO POST. SORT THIS OUT!!! ...
UPON CALLING THE CALL CENTER NOW, 12:45, 11/01/2013, I AM TOLD MY CARD HAS BEEN STOPPED, THEY DONT KNOW BY WHO OR WHEN IT WAS STOPPED. THIS IS THE SECOND TIME THIS POLICY HAS BEEN USED IN 2 YRS AND BOTH TIMES I HAVE HAD ISSUES WITH ONEPLAN. IT TOOK Zamaphiri Maseko 15 MINUTES TO SEND AN EMAIL WHILE ...