I paid my Spectramed contributions manually on the 27th of last month - by the 4th this month I get an SMS saying my facility has been suspended. We phone the accounts department and ask why it is suspended and they say it was because we did not pay by debit order but manually - even though the ...
So, after my last report, complaining about having to wait yet another week for my refund, Derick has contacted me and promised that I would have the money back in my account by Friday latest. Well, surprise surprise, it is now Monday and there is still no money in my account. This has now been 4 ...
I signed up with Telkom for capped 5G data & free local & National calls in March 2013, since then I have had endless problems with my billing. Ive been in & out of the Ballito store to try and get it sorted as well as call the 10210 number on many occasions. After my line being ...
I have an old chat 100 contract with cell c. They have been sending "you can upgrade now" sms's for a couple of months. During this week I decided to upgrade. Went to a branch in Pinelands and got very good service. The gentleman went out of his way to get the phone and called back with ...
On 04/04/2013 I received an sms saying my account is in arrears (imposible as it goes off by debit order for a year now). My husband phoned, as the contract is in his name. They say his bankdetails changed (yet his account went off), they will deduct 05/04/2013.They didn't -over the weekend we ...
Cell C debited almost R1000.00 more than the amount owed on the 28/01/13 I called & they said they could not help me as it was not reflecting on their bank account. I do accept that. I waited till the 7/02/13 & called the customer care line & after explaining the situation I was told I ...