I called the Vodacom call centre in order to change my account details. The call centre agent (Thabo) was remarkably helpful. Unfortunately we were cut off twice during the call, both times Thabo called me back. I needed to verify some details and Thabo asked how long it would take me to do this. ...
Since 06.07.2013 my Cell C account has been debited by SMSNET. Initially R17.55 and R2.64 every day since that. I did NOT ask for this service nor subscribe to it. I would like my money refunded asap please and number removed from SMSNET billing ...
I have had enough now for using my "outsurance cash back" by keep on calling and calling to just do a normal amendment on my policy with 0 - zero response. How difficult can it be to do an amendment if you receive the details in writing at 20h20 on 2013/09/25 "1st attempt" and ...
I get constant calls from SSDA for an outstanding Discovery accout. The agent refuses to give me their address or email so I can write to them. The dept is prescribed - over 3 years old, but I get continually harassed. I know my legal rights, so please stop. ...
I am absolutely fuming!!! After settling my account and CANCELLING MY CONTRACT Cell C goes ahead and debits my account with 50 cents!!! ARE YOU GUYS FRIKKEN KIDDING ME? As my contract has been cancelled, i revoke Cell C's permission to Debit my account. I will contact ICASA again and notify them of ...
I have been trying to reach the MTN call centre via 809 for several days now but the voice prompts in the menu just keep repeating themselves endlessly so the result is that you just cannot talk to anyone! This is incredibly frustrating and maddening! This is especially frustrating as it has ...