My son thought my car was and went into panic mode, when in fact the car was "Lost". The call centre gentleman, Sean and Louis were both patient and kind and helped calm things down till the car was found. a big THANK YOU. ...
In December my policy was moved to Dial Direct because of a more affordable insurance option. The Admin fee was R150 (not R340 as has been debited from my account), I have phoned Dial Direct on 4 different occassions over a 2 week period and Im STILL waiting for the call to be listened to and for ...
I am so disappointed in the service not received but paying every month. I since reported a case with Scorpion in Oct 2012 and until today they have not even called to give me update. I have to call them to get progress and they have not even given me anything. May I get an indication if am going ...
Absa has been debiting my account with the monthly absa rewards fee, and i have not received any rewards to date. As explained to the individuals whom i spoke to at the call centre I have been swiping my debit card at most absa rewards partners. Each time I contact the Absa rewards call centre they ...
IVE ASKED FOR MY RECORDING WHEN I TOOK MY INSURANCE FOR OVER 3 WEEKS NOW AND AFTER THE SECOND CALL AND KARABO ASSURED ME ILL RECEIVE IT BY MONDAY STILL NOTHING. SO WHY IS IT SO HARD TO GET THE RECORDING OR WHAT DO YOU HAVE TO HIDE. IF IT TAKES 3 WEEKS FOR JUST A RECORDING HOW LONG WILL IT TAKE TO ...
We have been struggling with 8ta for a few months now!! First THEY cancel our debit order after nearly a year! We then pay our account via EFT 2 days later our services get suspended due to non payment, you phone the call centre they confirm that the payment reflects on our account and re-instate ...