From a ITC report provided in Sep/Oct 2012, I discovered that a MTN account was opened in my name. I contacted MTN and spoke to Mbolokazi Mgemane (22/10/2012) and sent her an email with the supporting doc's required to investigate. I then followed up a few days later with Deshnee (26/10/2012), as ...
I have tried for the 2nd time to get through to the call centre. The 1st time I gave up after 15 minutes and now I have been on the line for 20 minutes listening to terrible music and sales promotions. Surely this isn't the way to treat customers? I need to transfer to MTN - they simply can't be ...
I have taken out a vodacom 2gb data contract during October 2012 and since then have had endless problems. 1. Banking details were incorrectly captured and I was terminated service, 2. I was billed for itemized billing even though it is not mandatory or required on a data card, 3 I AM BEING BILLED ...
Between Cell C and the Get It Call centre someone has registered me on this service without my consent. I don't care who it was, I want this fixed and all the funds debited for this service returned within 14 working days. I don't want your excuses. Just cancel the service and return the money you ...
Neotel automatically changed the email passwords without any notice to me their client. After endless tries to login i called the call centre on Sunday and was informed passwords were changed and was given a default password. Was not advised the password will expire> Yesterday i could not log ...
Trying to cancel contract on there 0821958, no one answers and just cuts you off after a few minutes ...