I blacklisted my son's phone two days ago- only to discover the next day that the call centre agent blacklisted the wrong phone. I repeated the number to him three times, and he repeated the number back to me with the last few digits being different. When I asked him about that he replied that the ...
I contacted Alexander Forbes to cancel my policy two weeks ago. They informed me that they will give me a competative quote. I did not mind that however when I called to follow up, they informed me that their actuary department are looking into it. I have been phoning them the entire week to cancel ...
I called the Nashua Mobile call centre since Monday, and spoke to Ayanda. I had an account with them, which was handed over to Saya Debt. Now both of them listed me on ITC. I paid up the account already last year, so I need to know whom should I contact if I want my ITC record to be updated ...
My name is Desiree Lues, I have phone MTN Direct. I have 2 lines with MTN and I was looking for a additional line. Fatima in the call centre assisted me on the 18th of March, today is the 20th of March and I haven't had any feedback. I have to phone them to ask what is the outcome. ...
I have logged a query with Discovery on a Chronic Payment 3 times (have 3 reference numbers 2751431313, 2764835393 and 2766024995). Each time since 28 Feb I get told someone will respond within 3 days and nothing. Nobody appears to know what to do and therefore they hope by ignoring me, the problem ...
I complete an online application on the 13th of March, i was pre-approved and the sales representative informed me that the phone will be delivered within 7 days. Needless to say i did not receive any reference number from the sales person. I have tried calling 084 140/ 084 145/ 084 174 7400 either ...