To make this very long story short. Cell C & Jets had a promotion in 2007 - Get airtime every month pay it via your Jets account. I signed up but nobody at branch level was ever able to assist. I gave up & rather tried to cancel it, once again nobody at branch level was able to assit. I was ...
I upgraded my contract to a Z10 last month, in my package 5Gig of bundles ware included. I phoned the call center on the 4th since these bundles were not loaded. Case was logged and I was issued with Ref No 6858433 and told to wait for 72hrs, next day on Saturday I phoned back but nothing they ...
I would like to lay a formal complaint on the level of the call centre service at the CIPC. During the last week I have called for assistance on various issues. After waiting for the exceptionally long voice prompts, I have been on hold in total for an hour and a half with no one responding to the ...
I call for the review of my policy and she help within a shorttime ...
I phoned the call centre to upgrade my account from a capped account to an uncapped account. Zanele was very helpful. She said my account had been upgraded and that I needed to turn my modem off for 5 minutes and then turn it back on. I was given a reference number (43633915) I thanked her hung up ...
I have requested on numerous occassions to have my spend limit increased so that I can send sms's and make calls out of bundle. After battling with telkoms converged call center for almost a month now I am informed that they cannot tell me when it will be done as there is a system error which show ...