For the past 6 month Telkom Mobile has been money from me. Charging me a extra R169 amonth. Call in, With in 3 days I had answer. now the new bill comes and once again R169 to much. Phone in, get told to wait 72 hours for a responce. 72 hours later I call, get told that the 72 hours is 72 working ...
On the 1oct mtn had doubled debited my bank account, they have refunded me, however they still send me messages saying i must pay the account, they have even suspended my account, i have called numerous times, even visited the customer care center and i still get this messages, again today 28 oct i ...
I have been trying to change my debit date with you guys for months now and every time I speak to a different person they tell me a whole up stories that my account with you is in arrears. I have asked you guys to change this to the original date that was given in the sales convo. And how can you ...
Called to compare an offer from another insurance company. My cover was adjusted to suit my needs. Super quick response, friendly, efficient and knowledgeable staff with enthusiasm in their work. I'm happy to be an Outsurance customer: D ...
I never thought the day would come when I would give a compliment to Telkom. But I have to be clear. the compliment is actually to Leanne who restored my faith in customer service. She is very professional, well informed and efficient. I would promote her ASAP because it is people like her that can ...
I was involved in a smash and grab. I phoned OutSurance to report it, the lady was super friendly and very helpful and empathetic! Within 20 minutes of my call I had received a call from the company who does the reparations, an SMS to confirm all the claim details, and a follow up call to see if I ...