I have been logging calls to MTN (809) from Monday 11 November. Whereby my airtime, sms and data bundles were not loaded to one of my contracts. After calling back on Wednesday, the data bundle was loaded. But nothing else. I also called back on Thursday and again on Friday and was promised a ...
We had a problem yesterday with our Internet breakout. After doing some tests and checks i decided to phone the call centre for help. Spoke to a technician but did not get his name unfortunately but i have to praise you for the service i received from him. He was friendly and very knowledgeable on ...
We have tried since June 2013 to do a change of ownership on the telephone line of which included cancelation of the adsl services, up to date nothing has been done and on top of that we are paying huge amounts for a line that is primeraly used for incoming calls and we have no idea how a telkom ...
Dear MTN, My data bundle was removed and I was charged etremely high data charges, which made me incur a cost of R60 airtime in less than a day. That was for data usage of less than 30MB. This means that without a data bundle you are charging about R2MB, which is equals to roughly R2048 for only 1 ...
I added three new data lines of 5GB top up valued at 400 rand per month. ALL THREE WERE NOT ACTIVATED for two weeks. i had to spend almost 20 hours on phone calls trying to get Vodacom just to activate the basic services that i am paying me for. ...