On seeing that no data was loaded on to my account as per my contract of receiving 10gigs on the 1st of every month, I called in on the 1st of August to report my problem. The agent kept me holding on quite some time whilst he checked my data usage and confirmed that no data was used for the month ...
So on the 12th of July 2013 our ADSL line goes off.By Sunday 14 July we call to find out what is going on just to find out that there is an area problem. After a total of 5 days, many threats via Twitter and the Telkom call center our line is finally back up and running. We are also told that due ...
Got my lounge suite on the 5th of august and it came with the wrong legs the would have come the 7th to exchange nothing happened then it was the 12th then i complained and they promised me the 16th at 11:00 am i phoned the at 10:45 on the 16th and what was i told they cant bring me the legs cause ...
What's the point of having a tracking system if the tracking company can't track your vehicle? Last year October I received a phone call from C-track to install a newer upgraded version of my tracking unit into my vehicle. Since then I have had nothing but problems with the unit. The Previous ...
I had an accident on the 2nd of August and Dial Direct being my car insurer called me the same evening and the consultant that called me was Tshadi and she said she will be handling my claim and keeping me up to date with the procedure but that turned out not happening as to this day I am the ...
Thanks to all the staff, especially Melissa and Malibongwe for being pleasant and efficient. Mine was not an easy job because it is an imported car, for which parts are not easily available, but they patiently persisted, and sorted it out for me. Much appreciated! ...