We were suppose to fly back to Jhb from Cpt last night at 17:30. When we got to the check in they informed us that the flight has been delayed and we will only start boarding at 20:45. Almost a 4 hour delay??? Then when asked why, no sorry there has been a technical problem with the aircraft! Do ...
I recently visited South Africa. On my flight from Hanoi to Bangkok and Bangkok to Johannesburg my luggage was under the allowed 20kgs. Despite leaving more than 2kgs of books, papers and gifts in Johannesburg, my luggage was suddenly weighing (according to Kulula) more than 21, 5kgs when I check ...
Not for the first time, i booked a flight, and had to complete a section for payment details. The transaction went through and then the webapage refreshed and asked me again for some bank/credit card details. In effect I paid twice for the same flight. Now [URL Removed] tells me that I will need to ...
LAST REPORT POSTED ON TIME / DATE 11:16 Tue 22 May: https:///saa/complaints/deduction-of-airmiles-805635 One year on and SAA have still not had the courtesy to follow up on this matter, despite endless emails of request to them. And they claim to be in the service industry... ...
Our flight BA6236 was to leave PE airport at 18:05 on 31 April. We received an sms stating that our flight had been delayed to 19:00 however, we had already left from Knysna and needed to give our rental car back. When we arrived, there was no movement at the check-in counters. We waited about an ...
Amazingly i needed to get to Johannesburg for a family emergency, ended up missing my connecting flight dut to Emirates delay out of Heathrow. No apology given or even an acknowledgement that they were wrong. The staff at the check in desk were so rude and did not even give a about the passengers. ...