AIG Life South Africa
EXCUSES & ECLUSIONS
PUT A CLAIM IN FOR HOPITALISATION SINCE WE HAVE THE HOPITAL CASH BACK PLAN. WENT TO HOSPITAL PHONE CALL CENTRE TO GET POLICY NUMBER, PUT CLAIM IN AND THERE IS A TURNAROUND TIME OF 7 - 14 WORKING DAYS... SO WAITED 14 DAYS NO REPONSE, PHONE AND PUT AN ESCALATION IN THAT WILL TAKE ANOTHER 7 DAYS AFTER ...