Dear Vodacom, this is how you lose customers... 1. Promise something that you can not deliver on, and then continue to make empty promises 2. When you miss your own (vague) deadlines, don't bother to inform the customer, he likes to keep wondering what is happening. 3. Let the customer resolve the ...
I did a phone in application on a Item (ZTE V10 7" Tab) and had some enquiries about the product which in first place no one could help me with and was told by the sale consultant to order the item and if not happy i could return it within the 14 day period. i received the product the ...
I ordered the new Samsung Galaxy Note 10.1 LTE (N8020) and received the unit on Monday. The unit frequently loose connection with the networks if connected on gsm and/or wifi. I called vodacom but was given the aftersales service number 0821945 to call. I called this number at 11h56 and requested a ...