Hi I logged a call with MTN Active on 28/01/2014. To date the query has not been resolved nor have I received any feedback. Can someone please look into this as it's outstanding for a week. ...
I lodge the following query with mtn and this was there response: Phone Number: 27832993574Note Text: I upgraded my contract on 2014/01/05.my previous contract had a promo fee of R99, 00. when i ungraded the said R99, 00 was no more applicable. mtn however continuedto add the r99, 00 promo fee of ...
I regularly use the MTN Active site to check the state of my contracts I have with MTN. It (used to be) quite helpful and the system was working 100% fine. Last time I logged in it redirected me to a "New and Improved" site that required more registration etc. Now, it just seems to do ...
MTN Active, the clients portal, is NOT USER-FRIENDLY at all. Can't access it to see my portal. Login is impossible. MTN South Africa Hi ..., thank you for your message. I am so sorry to hear that you feel that way. What is the problem? What error are you getting? Can't login with login details I ...
Not receiving invoices for all the umbers on my account. Requested on 29 May that they mail the missing invoices to me. Requested it again on 24 June s now 8 July and I'm still waiting for the invoices. During all of this I also tried to access my invoices on MTN active - but this service is also ...