I have had endless problems trying to port my number and have it activated. Received my phone on the 20th of August already. After Vodacom getting it right and porting my number, I have now been stuck without a working sim card since friday. I was told that I would be called back within 5 hours ...
Good Day I have ordered a phone online through Vodacom 16th July 2013. I have received the phone the following day and immediately called the 'Activiation Department' to have the sim activated. The consultant than told me that line would be activated Manualy. The line was then activated at 09:03am ...
This past week I've been trying to sort out my Vodacom account. My account has been activated incorrectly. Since Monday the 3rd June 2013 I've been trying to get my account sorted out. First of all you wait for AT LEAST 45 minutes, listening to the most awful music over and over again, then when ...
I ordered a new contract on Monday 13 May as my data usage on my other contract was completely out of control even though I checked my usage on *111# continuously (see previous complaint that has still to be resolved) The new model wat delivered on Tuesday 14 May 2013 (GREAT!!) I phoned on Tuesday ...
Three Weeks ago we requested activation of 3 new decoders at our guest house, we already have 10 and want 13 at the end of the day, in order to offer more channels to our guests. We have been sending e-mail after e-mail, spoke to them on the phone and everything but still NO reply what so ever!! no ...