We are new with Telkom and took out one of these deals for R750 per month. So the first bill arrives and its R1390!! When i called in and spoke to them they said that they had overcharged and will escalate query for a credit to the account. 2 days later we get cut off internet and land line!! We ...
On the 2nd of January an unknown amount of R R5 762.94 ocured on my account under recurinring monthly fees that was new. I have contacted the call centre imidiatley and asked why is there a new item on my account? Reference no 7268086 was given. I did a refersal at the bank becouse I do not have ...
It has come to my attention that you seem to feel that i owe you R243.46 going back to 2007. First i dispute this and secondly even if i did owe this "alleged debt" has prescribed. Kindly amend your records! ...
I made a payment into the wrong account and have requested a refund since November. I have complained here before and was contacted. I was asked to provide the proof of payment, id copy and banking details. I provided this more than once. I was told it would be refunded within two days. I am still ...
I have been a loyal DSTV customer for over 5 years now, and pay my account 12 months in advance (from end-of March until the end-of March the following year). Since Friday last week (24 January 2014) I have been unable to view any DSTV channels - I receive a message saying that my account had been ...
I recently opened an account with NWJ. I then received an E-statement with an amount to pay. I made an EFT paying even more than I should and inserted the correct ref for their statements. 2 Months down the line I receive SMS's and letters in the post that I do not pay. I then contacted head office ...