Waited 1.5 hours for service! People arriving 1 hour later had food before us. The manager was jp and confirmed our order was next but 30 minutes later after an hour of waiting still no food. The only thing the manager could say was sorry! Poor, poor service!! ...
Dont order wraps from Spur Waterstone, I showed the waiter and manager that the lettuce inside looked like it was eaten by worms and parts of the leaves looked like it was actually rotten (black), the manager only said they buy the lettuce like that and left - no apology or attempt to compensate us. ...
On the 15'th of September 2013 we were in the Pick 'n Pay and experienced the following incident. I was walking towards the isle that has the potato chips and cookies - this isle is more narrow than the standard with of an isle. On the way to the isle, to employees (they were wearing their ...
After taking about 5 steps from the till, my plastic bag (which i bought into store, i didn't buy it) broke and all my groceries went flying. almost instantaneously there were two staff members to help me pick up my goods (and pack it in another bag), and told me to get replacement products. i ...
I was caught a bit off gaurd when i went to PnP and everything was just a mess and I couldnt find a thing in store. Eventually realized they dont have the mutton I wanted so i took a pack of beef pieces went to the counter and ask the till attendant at the kiosk (Faith) if i can use it, she was the ...
Monday I went to the Waterstone Pick 'n Pay to get some groceries. The total came to about R500.00. At the till, the cashier rang up the goods and when I had to pay with my debit card, she made a mistake and I had to enter my pin and the system said "declined". I she then swiped the card ...