I logged a complaint on the 24th of January, on Hello peter and FB as well as sent an email to the complaints department and ombudsman. I get silly responses saying that they are all looking into it and NO ONE GETS BACK WITH AN ANSWER! I AM SICK OF THIS. I still dont have my cheque card, can not ...
I have been a loyal customer of Outsurance for almost 4 years now. I have no issues with the provider itself but am far from impressed with the latest advertising trends. What is the message that is trying to be conveyed? There are wallets / purses that seemed to be disturbed because their owners ...
I have a contract with MTN where the monthly debit order is for R189. Yesterday I discovered an amount of R508 was being deducted and upon checking my statements I noticed this amount has been debited since November 2013 and an amount of R1053 was deducted in January 2014. I contacted MTN Customer ...
It seems like Southern / Tsogo Sun only responds to complaints posted on this website. I have emailed their admin several times and asked at the reception at a few hotels already as to why the points I earned since October 2013 - January 2014 do not reflect on my Tsogo Sun frequent guest statement ...
I have been trying to get in touch with the MTN Legal Department since 4 December 2013. I have yet to have 1 single response to several emails sent to them trying to make contact. And the telephone number provided doesn't even ring. These contact were provided by a customer service rep: [Email ...
I have a data contract with cell c, which they have just terminated on the 24 January without my permission or knowledge, when I called the call center, they admitted to have cancelled this in error, and promised to get back to me with a solution, this call took place on the 27 January, since then ...