I applied for additional chronic medicine benefit on the 9th of January 2014. Discovered on the 15th that they added the medicine wrong from the doctors prescription. Now I'm battling to restore the medicine they cancelled and that is kind of hard when you have to hold 30 minutes plus for the call ...
My daugther was admitted to hospital to get grommets as an emergency procedure, I got authorization from Medihelp, and now 5 months later I receive a bill from the anaesthetist where Medihelp only paid half of the bill, I don't understand why they only paid have when my husband was admitted a month ...
My husband joined medihelp beginning of April. This morning he woke up with the whole left side of his body gone numb. I rushed him to the Dr and the Dr said he needed to be admitted immediately. Got to the hospital went to admissions only to be told that we have to wait 72 hours for authorization ...
I have been a client with medihelp for about two months now and the services that i received from them is disappointing. a few weeks ago i injured my ankle i was in such pain that i had to be taken to a hospital. even tho i went to a network hospital medihelp would not fully pay my doctors bill ...
My mom has been receiving weekly physiotherapy benefits for treatment of a stroke as a PMB. However, it is now the 4th occurrence that Medihelp have rejected the practioner's invoices despite the PMB authorisation being loaded on the system and pertinent details reflected on the invoice. I have ...
To Medihelp Thank you for the exceptional service I experienced with your organisation. I unfortunately could not afford to pay my medical aid fees and subsquently my contracted was terminated. I contacted Medihelp to find out if I owed them anything before moving on... and their response was that ...