I have been unfairly billed for damages for a car rental. I picked up the rental car late on a rainy night in Durban, I was told which bay to pick up the car from, no staff inspected the vehicle with me. When i returned the car I was told that I am liable for damages. I know that I did not damage ...
I also received a bogus fuel charge on my vehicle, I filled up 270 rand fuel 25km before king Shaka, at the petroport garage. Thrifty still charged me 130 rand fuel on top of that, I did 345km with the vehicle, it is highly impossible to use this amount of fuel for those Km's on a 1 litre car, ...
I booked a rental from Tempest for when I was in Durban last week and requested the reduced liability (which you pay extra for) which reduces the excess payable to R5000. I normally rent from Avis and their "super cover" reduces the excess to R3000. I went to fetch the car and we went ...
I have rented a car via Kulula and Discovery Health from Europcar from King Shaka Airport. I have travelled to Margate where I dropped off the vehicle at the Margate Airport - official Europcar branch. I have only rented the car for 1-day at a cost (as per quote) of R 241.00. I was informed by ...
We travel a long distance to this branch because of the excellent customer service we received in the past especially from Lynn. I phoned 5 days in advance informing Zama that we required a later model Jazz with low mileage. She said said was ample time to organise one. When we got there this ...
At King Shaka every 5 minutes a looped announcement is broadcast.. "Airports Company of South Africa welcomes you to King Shaka airport. Be be advised that passengers making inappropriate comments with regard to bombs or hijacking will be arrested" Every 5 minutes! And there are signs at ...