En-route between Johannesburg and Buenos Aires I found 5 short and curly hair in my beef casserole. Needless to say I lost my appetite for the rest of the flight. I emailed, including photos, SAA customer care to notify them of the problem in their catering department but heard nothing back - they ...
I have been trying to sell my Holiday Club Points for over 2 years now, with any joy. I don't use them and incur a annual fee for levies which I deem unnecessary. After being promised that the points are an investment, I cannot seem to get rid of them. I contacted The Holiday Club to ask the to buy ...
Thank you for good and efficient service. It is nice working with someone like Molepo Makotseng. ...
ON 16/04/2013 I ATTEMPTED TO MAKE A BOOKING WITH GREYHOUND FROM BUTTERWORTH TO PMB. i WAS TOLD THERE WAS A SEAT AVAILABLE IN THE AFTERNOON AND SINCE I ATTEMPTED AN ONLINE BOOKING THEY WOULD HAVE TO WAIT 15-20MIN FOR THEM TO CONTACT ME TO DO THE BOOKING. IN THE MEANTIME I SHOULD MAKE THE PAYMENT. I ...
We recently flew from Joburg to Harare on a trip to Lake Kariba, Zimbabwe. The transfer company responsible for our road transfer to Kariba was very unreliable. To top it off bad attitude from the owner. They arrived 45 minutes late to fetch a group of 10 passengers. No one was waiting to meet and ...
For the 2nd time this year, I have managed to lose a reservation that I paid for due to Kulula's HORRIFIC online service. today i lost R897 which a kulula customer care lady told me their (Kulula) FNB bank claimed that I had not paid as it did not reflect being deducted off my account. Ironically, ...