This isnt a complaint about the service or the staff but about the useless online booking site. I tried last week to book and it keeps giving me an error message. I phoned more than once and was told the system on their side is also down. Fair enough - this happens from time to time. But each time ...
As expected [URL Removed] customer relations and refunds departments have not responded to my email dated 20/05/2013. The apparent feedback/response time is 48hours, so Ive been told. Today is the 07/06/2013 and I still have not had any response from them regarding my query. They apparently do not ...
I received an email on 3 June 2013 at 23:08 regarding flight specials. I was very excited, because I need to purchase tickets from Cape Town to Joburg and back. So I saw on the bottom of this email that it is for one-way tickets only. No problem. So I booked my flight back from Joburg to Cape Town ...
Your domestic business class lounge at ORT (the economic hub of SA) has reached it's expiry date (3 years ago) compare this lounge to the rest of the country = abysmal. from the furniture to the cutlery and the food... as our flagship airline I expect better... ...
On the 29th May 2013 I was traveling with Greyhound Bus from Durban to East London, the driver (Isac) and his assistance (Sanele) have a very good attitude, they are so professional... keep up the good work Greyhound ...
I booked a flight for my 9yr old, only to be told I had to phone back to confirm the booking in half an hour. I did so, only to be told there was still no answer & to phone back again in an hour. I did so again & was told there was still no answer & to phone back every hour! 1st- why is ...