I Filled in the On-line Complaints form and sent numerous emails to Emirates for the passed 3 months and still no response!!! Absolutely Pathetic!! I experienced problems at Dubai airport for the flight from Dubai to Jeddah on 05 July 2013, Flight number EK803 time 16H15. Upon check in, the teller ...
I must say I am most impressed with Rodwyn's helpful way she had assisted us with a refund. she went out of her way to assist me. She made my day so much brighter. Keep up the great work ethics and attitude. Much appreciated. ...
I would just like to say a HUGE thank you once again to British Airways for delivering all round fantastic service. I flew to Cape Town, from Port Elizabeth, on Monday 14 October 2013, to visit my mum-in-law on the 09:50 flight. I was greeted by a lady who was more than happy to help me. I had been ...
This morning I was at the Cape Town Airport in the que for drop off (supposed to be the fast line, as previously it was named the FAST DROP OFF - now they've taken away the word fast. There were a total of only 8 passengers in the que. The problem is, there was not enough counters open to allow a ...
We have booked a 12 sleeper Penthouse in Margate in May 2013 for the 25th October 2013 via Travelground. A deposit was made to secure. On 17 October 2013 a call was made to query if a child who is 5 years is counted as part of the 12 & Alfonso said the child will be counted as 12. I agreed ...
It is with great discontent what I am writing this report. I was met by a lovely person checking the tickets as I entered the aircraft. My colleagues followed after me. When I got to my seat I needed assistanct to store my laptop in the overhead compartment. I asked Ms Mapeling whether there were ...