This isn't a complaint about Safarinow (as I have always had excellent service from them) but, rather, a complaint about one of their listings. On the North Lodge Cottages website (powered by Safarinow), you list a room rate for 2-4 December for a single adult as R138 per night and suggest we ...
I was invited by flexi club to join them. the introduction was all moon shine and roses. i signed a year contract R 5500 was deducted monthly from my bank account and it was equaled to 5 500 points. Every time when i call Flexi club to make a booking to go on holiday they told me that the resorts ...
I was billed twice for an airticket on my credit card on the 21 October 2013. I advised the airline and was promised refund within 48 Hours. Today I was advised by the manager it will now take 6 to 8 weeks without the option to book a ticket instead of a refund. I was given all sorts of excuses ...
On 19/10/2013 my husband and I boarded a My Citi Bus at Thibault square (en route to the Waterfront). At the time my balance was R44 and my husband's was R39. When we arrived at the Waterfront (at about 16:20) the tap out system was not working and we were unable to tap out. I called My Citi call ...
My mother (87) arrived in PE on Saturday afternoon having flown from LHR the previous evening. Her baggage had been booked through to PE by Virgin Atlantic but it had been held up in Cape Town. Thembi at SAA Port Elizabeth quickly found the suitcase but it was too late to have it sent through to PE ...
The SAA voyager team pulled a dirty one and did not honour the original award taken out. As a result I have to spent R100, 000, - or much more to earn the lost flying miles back. I took 2 awards out for overseas travel, to avoid that flying miles were being lost. When I create the award, it asked ...