After being a loyal passenger on Kalula, I must say this last weekend was the worst experience ever. On the flight on Saturday from Lanseria to Durban we were told that there is no food on the plane. This is fine as it is a late flight. But boy yesterday morning the first flight out of Durban we ...
Our Company spends conservatively R500 000.00 per year with SAA and hence the reason I am not taking this matter lightly. My business gives SAA our full support and we are getting absolutely nothing in return. We are being treated like common " once off " customers and I am not going to ...
This is a follow up of the complaint reported on the 30th November 2013. Subsequent to this complaint the following occurred: I was contacted by Arny (Club Leisure Head Office) on the 4th of Dec. I was advised that I would receive feedback by the afternoon of the 4th (this did not occur). In the ...
My sincere appreciation and gratitude to MRS Riette Bennet and MR Etienne Swanepoel for going more than the extra mile in respect of my reservation recently. A absolute pleasure dealing with you. Thank you very much. bless you khalil ...
We booked accommodation at the Hilton (Durban) in September 2013, for December 2013. Our family of four is traveling down because our child is participating in a tournament at the ICC. Serendipity tours made the bookings on behalf of the organizers of the tournament. Serendipity tours only offered ...
Good day My name is Firdows Burns. On the 20th of November, I flew with SAA from CapeTown to Johannesburg, and then to Mumbai. Trying to be productive I check myself in online the night before. The next morning, I check in my bag and receive boarding passes for both flights. All went well. Until I ...