I am in the process of putting together a project for British Airways in the UK which requires certain standards from accommodation establishments and as such have been seeking the advice of the Tourism Grading Council. I have been trying to contact the relevant person Mr Thekiso Rakoljane for 6 weeks now. I have left countless messages on his direct line voice mail and sent upwards of five emails and have had no response. I have escalated the issue to Ms Thembi Kunene but this has also failed to produce a response. One can't but help wonder as to the usefulness of this organisation.
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