I was on a contract with MTN (through Altech Autopage) I wanted to upgrade. I went to the store, the store owner Jason advised me to settle my account which I did the very same day. Altech then forced me to port to Vodacom, I done that. I had no phone and no number for 2 weeks due to them ...
Im actually zana22 and writing this from my husband's login because i will not be able to write anything again for 5 days. I just got off the phone with Brain who is nothing short of rude, arrogant and has no form of telephonic courtesy whatsoever. If you previously recall, my phone went in four ...
I have sent 5 -8 emails to customer care regarding unanswered emails and a serious query regarding the balance of my account. My last email was sent Thursday 30 Jan 2014. I am really fed up with Mtn!! I want a response on my email! You cannot treat a paying customer this way. I am through with ...
MTN claims almost R 9 000.00 from me, including an amount for early cancellation of my contract. They refuse to provide me with a calculation of how the amount for early cancellation is calculated, and they are unable to give me a copy of the signed contract for the latest upgrade. I was a client ...
I ordered a new router from Mweb Sales. After several inquiries at Sales I was told that the router couln't be delivered because the courier couldn't find the adress. I updated the address with them and after few days I phoned again and I was told that now yes my my address is up to date and I will ...
No one knows how to deal with a simple request of sending a copy of my contract to me, they just transfer you around and some just drop the line or send you straight to the rate my service bull. cannot believe such a large company can be so incompetent, will have to try another service provider. ...