On 2013/08/19 I called Altech Autopage to make a payment arrangement, I was denied a payment arrangement by their Altech Autopage's call centre. This is illegal according to the CPA (consumer Protection Act) Altech Autopage CPA denied Altech Autopage Staff in their collections department are being ...
On the 6th of July i called to cancel. I was assured i would receive an email confirming this. Lo and behold no email received in the 48 hr period. I called a week later, only to be assured the request to cancel had been noted, a follow up will be done and I would get an email to confirm the ...
I was on roaming in Australia where I used 6.8 MB of data. I was consequently charged R2027 for the 6.8 MB of data. I know data roaming incurs additional charged which I will be happy to pay but charging R300 / MB is just insane! ...
I reported last week that I experience very bad reception at my home.(Date as well as voice) Cell C responded and said that they would get back to me the same day on the 12 08 13, as to date I have received no further contact from them at all. Looks like that is what you get, for going for the ...
I am still waiting for our telkom line to be sorted out. It has been 7 days now and nothing. A man named Richard Higgs phoned me on Friday to arrange a Telkom technician to come to my house on Saturday. I told him I had a 12pm appointment so would have to be first thing. Apparantly first thing for ...
Dear Reader. My wife called MTN last month when she noticed that she was billed incorrectly for a service that she did not register for and called MTN to this services cancelled but was not, call REF: 481 88 41 - assisted by Khaya. We even wrote a complaint on helo-peter and received an ...