I have been a cellc customer for over 10years and recently I unfortunately experienced some terrible service from the customer services call centre and in the branch. FIRSTLY: last year I wanted to move my second line over to my brothers name. after much frustration they only changed the banking ...
I get such bad service with regards to my 2 accounts I currently have with Telkom Mobile/8ta. My account never gets billed correctly, on the correct day. I never know when I need funds in my account with regards to their collection systems. Even if I am 8 rand sort, they will take the available ...
Eceived a call Tuesday 21st offering me a fantastic mobile phone deal. The consultant tells me my partner told him to call me as he was "blown" away by the special. It is an unbelievable deal and i asked the consultant to call me back at midday the following day... i then went home and ...
We have had a business account with Vodacom for over a decade and upgrade our contracts every 2 years as the old contracts come to an end. We generally obtain new handsets when we upgrade and for the most part have had no problems... until now. I've had a nightmare from over the last 2 months. One ...
I went to the MTN store to do an upgrade on my cellphone account and they said if l am doing an upgrade l will continue having my airtime. within a few few minutes l lost all the airtime l had and l wonder who you are going to bill that to. No- one bothered to explain the terms of my new contract ...
Good day it is now been 3 weeks since i emailed zulu_t @ mtn. co. za for my original complaint going back to November. not one person has contacted me regarding the network quality. i have filled in the forms. posted two complaints on hellopeter and even on your facebook page and yet i still get no ...